With the explosion of App Ecosystem, people began to approach brands through messaging platforms. According to Twilio global study, claimed that 66% of people prefer to talk to the brands on messaging platforms. However, businesses ignored user enquires that requires a response. About 90% of queries did not get responses and were made the user […]

With the explosion of App Ecosystem, people began to approach brands through messaging platforms. According to Twilio global study, claimed that 66% of people prefer to talk to the brands on messaging platforms. However, businesses ignored user enquires that requires a response. About 90% of queries did not get responses and were made the user […]

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